Accessibility Statement
ServGrid Ltd is committed to making platform.servgrid.net accessible to all users, including those with disabilities. We aim to meet WCAG 2.2 Level AA across all pages.
Conformance Status
This platform is partially conformant with WCAG 2.2 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to improve conformance.
Known Issues
- Some complex data visualisations (service dependency graphs) do not have full text alternatives. We are working on accessible table alternatives.
- Some third-party admin interface components may have reduced keyboard accessibility. These are restricted to internal staff users.
Technical Specification
This website relies on the following technologies for conformance: HTML5, CSS, JavaScript (progressive enhancement), and HTMX.
What We've Done
- Skip navigation link on all pages
- Logical heading hierarchy (h1 → h2 → h3)
- ARIA landmarks:
nav,main,footer - ARIA live regions for dynamic content updates
- All interactive elements reachable by keyboard
- Visible focus indicators on all interactive elements
- Screen reader announcements for toast notifications
- Form fields with associated labels
- Authentication does not require cognitive tests (no image CAPTCHAs)
Feedback and Contact
If you experience any accessibility barriers, please contact us:
- Email: accessibility@servgrid.net
- Response time: within 3 business days
We take accessibility feedback seriously and will aim to resolve issues promptly.
Formal Complaints
If you are not satisfied with our response, you may contact the Equality and Human Rights Commission (EHRC) if you are in Great Britain, or the Equality Commission for Northern Ireland (ECNI) if you are in Northern Ireland.
Assessment Approach
ServGrid Ltd assessed this platform's accessibility through self-evaluation. We plan to commission an external WCAG 2.2 AA audit in 2026.